It isn't what makes us great and it is not a primary mission for our company. But it is a necessary part of what we do. It has always been our job to take the technical problems away from our clients. We let them do what they do best while we do what we do best. There is no pass-the-buck and no excuses. There are only solutions.
We can't do everything ourselves, but we will find the solution to the problem and get it fixed. That's all we promise. We won't stick the problem back in your lap. And that's all our clients want - "make the problem go away."
Can computer problems make you cry? Sometimes always!
Experience
Our staff has a minimum of 10 years experience working with all different types of computers and operating systems. We can build computers from the ground up and sometimes we do. We can certainly tear them down in an effort to repair the problem.
The most common problems we solve are printing issues, hard disk failures, motherboard or memory issues, graphic card trouble and sometimes peripherals just don't work whether its a hub, blue tooth, network adapter or switch. Whatever the problem, we will find the solution without emptying your pockets.
TRI has satisfied all of our needs with regard to our Information Technology, Hardware, Custom Software Development, e-mail, Web Design,and System Maintenance. All of this while also developing a trust and friendship that I feel has allowed both companies to become successful. S.M.
One of the most comforting aspects of our system is that TRI put it together in a way to plan for expansions that we never even would have thought that the rest of the world would want us to do some day. F.J.
We have relied on TRI to develop and maintain our Business software and hardware technical systems for almost 20 years. A large percentage of the growth of our business can be linked to their ability to understand our needs and combine their knowledge and technical skills to provide the necessary training to our staff, which has lead us to be one of the most successful companies of our profession.
G.L.
One of the greatest assets TRIF has for us as a transportation company is the years of experience they have in the transportation field. Understanding our business certainly gives them an advantage to solving problems, writing software and knowing what we need.
M.G.